How LSIB uses the details you give us
This notice covers www.othm-lsib.co.uk — the OTHM course catalogue run by London School of International Business Ltd. It explains what we collect when you download a brochure, ask for course details, contact admissions or click Apply, and the choices you have.
Who is responsible
London School of International Business Ltd (“LSIB”, “we”) of 622 Crown House, North Circular Road, Park Royal, London NW10 7PN, GB is the data controller. Questions and requests: [email protected].
What we collect and why
- Brochure and course-details requests. Your email address, and optionally your name, phone number and country, plus the course you asked about and the page you were on. We use these to send what you requested and to follow up about that qualification. Legal basis: our legitimate interest in responding to an enquiry you made.
- Contact messages. Name, email, phone and your message, used to answer you. Legal basis: steps you ask us to take before any contract.
- Apply now. Clicking Apply takes you to our application portal (apply.lsib.co.uk), which has its own privacy notice. On this site we record only that a click happened on a course page, with a one-way hash of your IP address for fraud control.
- Email verification. Before sending anything, we check that an address is deliverable using Kickbox. The address is sent to Kickbox for that purpose only.
- Site measurement. Anonymous page-view counts and, where enabled, Google Search Console and Analytics data. No advertising cookies are set.
Follow-up emails
If you request details of a qualification we may send a short series of follow-up emails about that qualification. These are limited to two emails in any seven-day period, are sent only on weekdays in UK working hours, and stop as soon as you apply or unsubscribe. Every email carries a one-click unsubscribe link and the standard List-Unsubscribe header so your mail client can stop them too. Manage this at /unsubscribe using the link from any email.
How long we keep it
Enquiry records are kept for 24 months from your last interaction, then deleted. Unsubscribe requests are kept indefinitely as a suppression record so we do not email you again. Email delivery logs are kept for 12 months.
Your rights
You can ask for a copy of your data, correction, erasure, or restriction, and you can object to follow-up emails at any time. Email [email protected]; we respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).
Last reviewed October 2026.